Website Review 4

Find a Site That Discusses User Testing for Websites

User testing is used to test the design, usability and performance of a website. End results inlude mistakes, navigational challenges but overall the UI/UX (user interface/ user experience). The user completes simple tasks on the website to see how many clicks it takes to do a task, where their mouse and eyes go during the test.

Maze: Website Usability

Content Square: Usability Testing

What is Done in User Testing

Five Steps to Usability Testing

  1. Chose goal based task
  2. Write scenarios
  3. Find a location and partisipants
  4. Practice and test
  5. Fix the top 3 usability problems1

Examples of Testing Examples

  1. Airline Company-they had users find the cheapest flight or book specific dates while being timed.
  2. Employment-the company wanted to see how users felt about new look and feel of new site.
  3. Healthcare-asked users to file a claim, discover benefits, look up doctors, and the cost of procedures.2

Different Browsers Are Tested

Different browsers are tested using sites like Browserstack. Choices are automated or manual. Manual uses actual users to sequentially test scenarios and automated 'automates' human interactions via code.3